Basic information

Card payment is the most common payment method.
Comgate payment gateway supports Visa, Visa Electron, Mastercard and Maestro cards.

 

Payment process

The payment process from the customer’s point is described here.

As soon as the payment is approved, you and the customer will receive information about the payment finalization so you can proceed to sending the goods right away.

Card payment with a currency that is not permitted at the e-shop
If the customer pays with a supported card, they pay in the currency of the card account. In such cases, the transfer is performed by the customer’s bank according to its exchange rate.
Example: A customer with a Czech card shops in the e-shop, where the only currency is EUR. The customer pays in EUR, their domestic bank mediates the transfer of the currency based on the exchange rate. The owner of the e-shop receives the payment in EUR.

 

Contact details for Comgate, a.s., including the phone number and email address for complaints or payment inquiries:

Comgate, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267

 

More information about card payments via Comgate →
Information about card payments provider company Comgate, a.s. →